Privacy Policy
13jl Casino

13jl Casino is committed to protecting the privacy and personal data of every Filipino player who uses our Platform. This Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its implementing rules and regulations, and the issuances of the National Privacy Commission (NPC).

We understand that trust is foundational to any online gaming relationship. Filipino players share sensitive personal and financial information with 13jl when they register, verify their identity, and transact on the Platform. This Policy explains in plain language exactly what data we collect, why we need it, how long we keep it, and what rights you have over your own information.

This Policy applies to all personal data collected through the 13jl website at 13jl.club, through customer support communications, and through any other channel through which 13jl interacts with users. It covers both registered account holders and unregistered visitors to the Platform.

For the purposes of applicable Philippine data protection law, 13jl Casino, operating through the website 13jl.club, is the data controller in respect of the personal data you provide when accessing the Platform or registering an account. As data controller, 13jl determines the purposes and means of processing your personal data and is accountable for its lawful handling.

13jl has designated a data protection contact to oversee compliance with this Policy and applicable data protection laws. For all privacy-related inquiries, requests, and complaints, please use the contact details provided in Section 15 of this Policy.

13jl collects the following categories of personal data in connection with your use of the Platform. The specific data points collected from any individual Player will depend on the stage of their account lifecycle and the services they access.

13jl does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where mandated by anti-money laundering regulations and solely for compliance purposes, in which case the Player will be informed in advance.

13jl collects personal data through the following means:

• Directly from you: When you complete the account registration form, submit KYC documents, contact customer support, or interact with any feature of the Platform that requires you to input personal information.
• Automatically during your sessions: Through server logs, cookies, and tracking pixels that capture technical and behavioral data each time you access the Platform. See Section 9 for full details on cookies.
• From payment processors: When you complete a GCash, Maya, or bank transfer deposit or withdrawal, 13jl's integrated payment partners share transaction confirmation data, including the name registered to the payment account, to facilitate processing and fraud prevention.
• From identity verification partners: 13jl may use licensed third-party KYC service providers to verify the authenticity of government-issued IDs submitted during account verification. These providers process your document data on 13jl's behalf and under 13jl's instructions.
• From fraud prevention and compliance systems: Automated systems may cross-reference your data against internal risk databases and, where legally required, against national or international compliance screening tools.

13jl processes your personal data only where a lawful basis exists under applicable Philippine data protection law. The primary lawful bases on which 13jl relies are: (a) contractual necessity — processing required to deliver the services you have contracted for by accepting our Terms & Conditions; (b) legal obligation — processing required for compliance with Philippine gaming regulations, anti-money laundering laws, and tax obligations; and (c) legitimate interests — processing necessary for fraud prevention, platform security, and service improvement, where those interests are not overridden by your fundamental privacy rights.

The table below maps each primary processing activity to its purpose and legal basis:

Where 13jl relies on your consent as the legal basis for processing (e.g., marketing communications), you have the right to withdraw that consent at any time by updating your communication preferences within your account settings or by contacting 13jl support. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.

13jl does not sell your personal data. We do not share it with unaffiliated third parties for their own marketing or commercial purposes. Your data is shared only in the following limited and controlled circumstances:

• Payment processors: GCash (GXI), Maya (PayMaya Philippines), BPI, BDO, Metrobank, GrabPay, InstaPay, PesoNet, and 7-Eleven CLiQQ receive the minimum transaction data necessary to process deposits and withdrawals on your behalf.
• KYC and identity verification providers: Licensed third-party identity verification services that process document data exclusively for account verification under data processing agreements with 13jl.
• Game content providers: Licensed game software providers (e.g., Pragmatic Play, Evolution Gaming) may receive session identifiers and game event data to deliver game content and resolve technical disputes. They do not receive your full identity data.
• Regulatory and law enforcement authorities: 13jl is legally required to disclose relevant personal data and transaction records to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities when required by law, court order, or valid regulatory directive.
• Internal group entities: Personal data may be shared with affiliated entities within the 13jl group structure for internal operational purposes, subject to equivalent privacy protections.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of 13jl's business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections and prior notice to affected players where practicable.

All third-party service providers that process personal data on 13jl's behalf are required to enter into data processing agreements that mandate compliance with applicable data protection law and prohibit any use of your data beyond the specific purpose for which it was shared.

13jl's primary operations and data storage are oriented toward serving Filipino players, with data systems administered in alignment with Philippine jurisdictional requirements. However, some of 13jl's third-party service providers — including certain game content providers and cloud infrastructure services — may be located outside the Philippines and may process your data in countries whose data protection laws differ from those of the Philippines.

Where personal data is transferred internationally, 13jl ensures that appropriate safeguards are in place as required by the Data Privacy Act of 2012, including contractual obligations that require the recipient to provide a level of data protection substantially equivalent to the standards applicable in the Philippines.

13jl retains personal data for as long as is necessary to fulfill the purposes described in this Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a period of five (5) years following account closure, to comply with anti-money laundering record-keeping requirements under the AMLA of the Philippines.
• KYC and identity documents: Retained for five (5) years following account closure or the completion of the relevant transaction, as required by applicable AML regulations.
• Financial transaction records: Retained for five (5) years in accordance with AMLC record-keeping rules and applicable tax law.
• Customer support communications: Retained for three (3) years following the closure of the relevant support case, for quality assurance and dispute resolution purposes.
• Technical and device data (server logs): Retained for twelve (12) months for security monitoring and fraud investigation purposes.
• Marketing preferences and consent records: Retained for the duration of your account and for one (1) year following withdrawal of consent, to demonstrate compliance with consent-based processing requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

13jl uses cookies, web beacons, and similar tracking technologies to operate the Platform, remember your preferences, maintain session security, and understand how players interact with our services. The following categories of cookies are used on the 13jl Platform:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication tokens, CSRF protection cookies, and load balancing cookies. They cannot be disabled without rendering the Platform inaccessible. No consent is required for these cookies.
• Functional Cookies: Used to remember your language preferences, game lobby layout settings, and whether you have acknowledged certain notices. These improve your experience without tracking you across sessions for advertising purposes.
• Analytics Cookies: Used by 13jl's internal analytics systems to understand aggregate Platform usage patterns — which games are most popular, which pages experience the highest bounce rates, and where users encounter friction. Analytics data is anonymized where possible and is not shared with third-party advertising networks.

13jl does not use third-party advertising or retargeting cookies. We do not build behavioral advertising profiles or share your browsing data with ad networks. You may control cookie settings through your browser's privacy settings, though disabling strictly necessary cookies will prevent you from accessing your 13jl account.

13jl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. Our security framework includes, but is not limited to:

• Encryption in transit: All data transmitted between your device and 13jl's systems is encrypted using TLS 1.2 or higher (256-bit SSL).
• Encryption at rest: Sensitive data stored in 13jl's databases — including KYC documents and financial records — is encrypted at rest.
• Password security: Account passwords are stored as salted cryptographic hashes. 13jl staff cannot view your plaintext password under any circumstances.
• Access controls: Access to personal data within 13jl's systems is restricted to authorized personnel on a strict need-to-know basis, enforced through role-based access control and multi-factor authentication for all internal system access.
• Security monitoring: 13jl operates continuous intrusion detection and log monitoring systems to identify and respond to unauthorized access attempts.
• Data breach response: In the event of a personal data breach that is likely to result in risk to your rights and freedoms, 13jl will notify affected players and report to the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act of 2012 and NPC Circular No. 16-03.

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights in respect of the personal data that 13jl holds about you. These rights are subject to applicable legal and regulatory limitations, including our anti-money laundering record-keeping obligations.

To exercise any of the above rights, please submit a written request to 13jl's data protection contact using the details in Section 15. We will acknowledge your request within five (5) business days and aim to resolve it within thirty (30) calendar days. We may request proof of identity before processing any data subject request.

If you believe that 13jl has not adequately addressed your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph (for informational reference only — this is an external regulatory body).

The 13jl Platform is strictly restricted to individuals aged 21 years and above in accordance with applicable Philippine gaming regulations. 13jl does not knowingly collect personal data from individuals under the age of 21.

The 13jl Platform may display informational references to third-party services (such as payment method providers) as contextual references. 13jl does not control the privacy practices of any third-party websites or services and is not responsible for their data handling.

This Privacy Policy applies solely to data collected and processed by 13jl through the 13jl.club Platform. Any personal data you share directly with a third-party service — such as GCash, Maya, or your bank — when completing a payment transaction is governed by that third party's own privacy policy, not this document.

13jl reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, Platform features, or internal data processing practices. The effective date of the current version is displayed at the top of this page.

Where a proposed update constitutes a material change to how we process your personal data, 13jl will provide notice to registered Players by email to the address on file and/or by a prominent notice on the Platform, at least seven (7) calendar days before the change takes effect. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data that 13jl holds about you, please contact us using the details below. Contact information is provided as plain text only and does not constitute a clickable link.

• Data Protection Contact Email: [email protected] — include "Privacy Request" in the subject line of your message.
• Live Chat Support: Available 24/7 directly within your 13jl account. For formal privacy requests, please follow up in writing via email to ensure a documented record of your request.
• Response Commitment: 13jl will acknowledge all privacy-related requests within five (5) business days and will endeavor to resolve them within thirty (30) calendar days. Complex requests may take longer, in which case we will communicate the expected timeline.
• Regulatory Escalation: If you are not satisfied with 13jl's response to your privacy concern, you may lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC's contact information is publicly available at the NPC's official website.

This Privacy Policy was last reviewed and updated on January 1, 2026. It supersedes all prior versions of the 13jl Casino Privacy Policy.